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Strategic SLA Management for ICT Services

25 27 June 2012
“A Practical How-To Guide on Negotiating, Developing, Monitoring

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One of reasons why people go to South Africa is participation in the Strategic SLA Management for ICT Services trade show. ExpoPromoter offers you to visit Strategic SLA Management for ICT Services, which will take place on 2012, June, 25 in , Johannesburg.

Organizers did their best to make this trade show pleasing and interesting for visitors, and appropriate for participants to be able to present their goods, ideas or services completely and effectively. Visiting Strategic SLA Management for ICT Services you get the possibility to learn about current tendencies, meet your future colleagues, partners and clients. Read about the event, find and book a hotel near its venue using ExpoPromoter.

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About Strategic SLA Management for ICT Services

The availability, reliability and responsiveness of Information and Communications (ICT) services are vital, especially in banking, insurance, finance, telecommunications and mining industries – and often governed by regulation and compliance requirements. The public sector, too, is increasingly offering service levels in service charters.
As many organizations are using outsourcing and shared services as strategies to achieve cost efficiencies, it is important for both ICT service providers and end-users to understand the requirements and limitations of their services. Changing legal and customer demands also necessitate organizations to have flexible and robust SLAs.

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