Der Kundenkongress

Mainz, Germany 8 9 May / 2012

For Visitors

Get entrance ticket to the trade show in advance. Choose the number of tickets, fill in a form and get them to your email.

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Free Ticket

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Unfortunately, we ran out of tickets and sincerely apologise for the inconvenience. But we have exhibitions you might like to attend.

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This is a past event.

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About the trade show

Numerous recent studies have shown that the establishment and development and the optimization of customer relationship management in 2012 across all industries are the central theme. Your challenge is right now is to question the existing CRM strategies and actions critically and develop in the right places and to optimize.

Emotional loyalty:
  • Customers make cheering fans
Integrated Customer Relationship Management:
  • All channels optimally interlink
The new power of customers:
  • Social Media in B2C and B2B business use
Know your client:
  • Customer knowledge to build effective and sustainable development of customer
Customer retention and customer acquisition:
  • To play marketing, sales and CRM together perfectly
Customer service and complaint management:
  • his attorney of the customers, but still protect the brand
Look forward to:
  • Experience, benchmarking and networking
  • Specialized forums for B2C and B2B business
  • The award ceremony of "German Customer Champions ® 2011"


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Address: Mainz, Germany
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